Return & Refund Policy
** Return Policy:**
At ANUMOD BAKERY, we strive to provide you with the highest quality cakes and confections. If you find the need to return a purchased item, please review our return policy below:
1. **Eligibility for Returns:**
- Returns are accepted within 24 hours of purchase.
- Only unopened and unused items are eligible for return.
2. **Reasons for Returns:**
- We accept returns for items with quality issues, such as incorrect orders or if the product does not meet our quality standards.
3. **Non-Returnable Items:**
- Customized or personalized cakes cannot be returned.
- Items that have been consumed or partially consumed.
4. **How to Initiate a Return:**
- Contact our customer service within 24 hours of receiving your order at [customer service email/phone number].
- Provide your order number and a brief explanation of the reason for the return.
5. **Return Process:**
- Once your return is approved, please pack the item securely.
- Return the item to Shop Address.
- Include a copy of the original receipt.
6. **Refund or Exchange:**
- Refunds will be issued to the original payment method.
- In case of quality issues, we may offer an exchange for a product of equal value.
7. **Damaged Items:**
- If your item arrives damaged, please contact us immediately with photos of the damaged product and packaging.
8. **Cancellation Policy:**
- Cancellations are accepted within 24 hours of placing the order.
- Custom orders cannot be canceled.
9. **Contact Information:**
- For any questions or concerns regarding returns, contact our customer service at [anumod.bakery@gmail.com/8900998800].
Thank you for choosing ANUMOD BAKERY. We appreciate your understanding and cooperation with our return policy to ensure your satisfaction.